Privacy Policy
Section 01
Information We Collect
We collect information you provide directly to us when you place an order, create an account, or contact us. This may include:
- Full name and billing/shipping address
- Email address and phone number
- Payment information (processed securely — we do not store card details)
- Order history and product preferences
- Messages or inquiries submitted through our contact form
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This helps us improve the website experience.
Section 02
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Send order confirmations, tracking updates, and customer service communications
- Respond to your questions and support requests
- Improve our website, products, and overall customer experience
- Send promotional emails or offers (only if you have opted in — you may unsubscribe at any time)
- Comply with legal obligations and prevent fraudulent transactions
Section 03
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: Trusted third parties who assist us in operating our website, processing payments, and fulfilling orders (e.g. shipping carriers, payment processors). They are contractually obligated to keep your information confidential.
- Legal requirements: When required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Section 04
Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your cart, preferences, and login status.
We may also use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect anonymized data about your browsing behavior.
You can disable cookies through your browser settings at any time, though this may affect certain features of the site.
Section 05
Data Security
We take the security of your personal information seriously. All transactions on our website are encrypted using SSL (Secure Socket Layer) technology. Payment information is processed through PCI-compliant payment gateways and is never stored on our servers.
While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
Section 06
Your Rights & Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal requirements
- Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly
- Request that we not sell your personal information (we do not sell it)
To exercise any of these rights, please contact us using the details below.
Section 07
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
Section 08
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Section 09
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
